---
title: General | Frequently Asked Questions
description: In this section we will solve all your general doubts regarding Clay Imports
---

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1. [Frequently Asked Questions](https://help.clayimports.com/)
2. [General](https://help.clayimports.com/general)

# General

 In this section we will solve all your general doubts regarding Clay Imports

- [Where are you based?](https://help.clayimports.com/where-are-you-based)
- [Do you have a showroom?](https://help.clayimports.com/do-you-have-a-showroom)
- [How Can I Contact Clay Imports?](https://help.clayimports.com/how-do-i-get-in-touch-with-you)

- [Placing an order](https://help.clayimports.com/placing-an-order#main-content)

    - [Samples](https://help.clayimports.com/placing-an-order#samples)
    - [Shipping](https://help.clayimports.com/placing-an-order#shipping)
    - [Ready to Ship](https://help.clayimports.com/placing-an-order#ready-to-ship)
- [Shipping](https://help.clayimports.com/shipping#main-content)

    - [Samples](https://help.clayimports.com/shipping#samples)
    - [Fulfillment](https://help.clayimports.com/shipping#fulfillment)
    - [Transit](https://help.clayimports.com/shipping#transit)
    - [International Shipping](https://help.clayimports.com/shipping#international-shipping)
    - [Delivery](https://help.clayimports.com/shipping#delivery)
- [Trade Program](https://help.clayimports.com/trade-program)
- [Our Products](https://help.clayimports.com/our-products#main-content)

    - [Handmade Characteristics](https://help.clayimports.com/our-products#handmade-characteristics)
    - [General](https://help.clayimports.com/our-products#general)
    - [Terracotta](https://help.clayimports.com/our-products#terracotta)
- [Terms + Policies](https://help.clayimports.com/terms-policies#main-content)

    - [Returns](https://help.clayimports.com/terms-policies#returns)
    - [Post Purchase](https://help.clayimports.com/terms-policies#post-purchase)
    - [Payment](https://help.clayimports.com/terms-policies#payment)
- [Installation](https://help.clayimports.com/installation#main-content)

    - [Terracotta](https://help.clayimports.com/installation#terracotta)
    - [Grout](https://help.clayimports.com/installation#grout)
    - [Suitability](https://help.clayimports.com/installation#suitability)
- [Production + Lead Times](https://help.clayimports.com/production-lead-times)
- [General](https://help.clayimports.com/general)

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