---
title: Installation | Frequently Asked Questions
description: The basic information needed for any type of tile project and installation; these guides are intended to serve as a general resource.
---

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1. [Frequently Asked Questions](https://help.clayimports.com/)
2. [Installation](https://help.clayimports.com/installation)

# Installation

 The basic information needed for any type of tile project and installation; these guides are intended to serve as a general resource.

- [Do you offer a warranty on your tiles?](https://help.clayimports.com/do-you-offer-a-warranty-on-your-tiles)
- [Thinset vs. Mudset vs. Mastic](https://help.clayimports.com/thinset-vs.-mudset-vs.-mastic)
- [How Do I Install House Number Tiles?](https://help.clayimports.com/how-do-i-install-house-number-tiles)

## Terracotta

- [Can Glazed or Natural Terracotta be used in a steam shower?](https://help.clayimports.com/can-glazed-or-natural-terracotta-be-used-in-a-steam-shower)
- [Can I install Saltillo / Terracotta tile in the shower?](https://help.clayimports.com/can-i-install-saltillo-terracotta-tile-in-the-shower)
- [What thinset should I use for Saltillo tile?](https://help.clayimports.com/what-thinset-should-i-use-for-saltillo-tile)
- [Can Saltillo tile be installed outside? In all exterior applications?](https://help.clayimports.com/can-saltillo-tile-be-installed-in-outside-in-all-exterior-applications)
- [How do I remove stubborn scuff marks from Saltillo Tile?](https://help.clayimports.com/how-do-i-remove-stubborn-scuff-marks-from-saltillo-tile)
- [Can I use linseed oil or wax on terracotta tiles to change the color to a darker tone?](https://help.clayimports.com/can-i-use-linseed-oil-or-wax-on-terracotta-tiles-to-change-the-color-to-a-darker-tone)
- [Help! My Saltillo terracotta tiles are cracking after being installed. What do I do?](https://help.clayimports.com/help-my-saltillo-terracotta-tiles-are-cracking-after-being-installed.-what-do-i-do)

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## Grout

- [What Grout Joint Width Should I Use For My Tile?](https://help.clayimports.com/what-grout-joint-width-should-i-use-for-my-tile)
- [How can I darken grout that looks too light with my tile? Or Vice Versa!](https://help.clayimports.com/my-grout-color-dried-to-dark-or-light-what-do-i-do)

## Suitability

- [Can Clay Tile Be Used in a Steam Shower?](https://help.clayimports.com/can-clay-tile-be-used-in-a-steam-shower)
- [Are your tiles suitable for a gas or wood fireplace? Are they suitable inside the firebox?](https://help.clayimports.com/are-your-tiles-suitable-for-a-fireplace-and-the-interior-of-a-firebox)
- [Is soaking clay tile necessary before installation?](https://help.clayimports.com/is-soaking-clay-tile-necessary-before-installation)
- [Is crazing in handmade tile normal, and will it affect performance?](https://help.clayimports.com/is-crazing-in-handmade-tile-normal-and-will-it-affect-performance)

- [Placing an order](https://help.clayimports.com/placing-an-order#main-content)

    - [Samples](https://help.clayimports.com/placing-an-order#samples)
    - [Shipping](https://help.clayimports.com/placing-an-order#shipping)
    - [Ready to Ship](https://help.clayimports.com/placing-an-order#ready-to-ship)
- [Shipping](https://help.clayimports.com/shipping#main-content)

    - [Samples](https://help.clayimports.com/shipping#samples)
    - [Fulfillment](https://help.clayimports.com/shipping#fulfillment)
    - [Transit](https://help.clayimports.com/shipping#transit)
    - [International Shipping](https://help.clayimports.com/shipping#international-shipping)
    - [Delivery](https://help.clayimports.com/shipping#delivery)
- [Trade Program](https://help.clayimports.com/trade-program)
- [Our Products](https://help.clayimports.com/our-products#main-content)

    - [Handmade Characteristics](https://help.clayimports.com/our-products#handmade-characteristics)
    - [General](https://help.clayimports.com/our-products#general)
    - [Terracotta](https://help.clayimports.com/our-products#terracotta)
- [Terms + Policies](https://help.clayimports.com/terms-policies#main-content)

    - [Returns](https://help.clayimports.com/terms-policies#returns)
    - [Post Purchase](https://help.clayimports.com/terms-policies#post-purchase)
    - [Payment](https://help.clayimports.com/terms-policies#payment)
- [Installation](https://help.clayimports.com/installation#main-content)

    - [Terracotta](https://help.clayimports.com/installation#terracotta)
    - [Grout](https://help.clayimports.com/installation#grout)
    - [Suitability](https://help.clayimports.com/installation#suitability)
- [Production + Lead Times](https://help.clayimports.com/production-lead-times)
- [General](https://help.clayimports.com/general)

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