---
title: Our Products | Frequently Asked Questions
description: Whether you're a homeowner or an industry professional, explore endless possibilities and find the perfect tiles to elevate your projects.
---

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1. [Frequently Asked Questions](https://help.clayimports.com/)
2. [Our Products](https://help.clayimports.com/our-products)

# Our Products

 Whether you're a homeowner or an industry professional, explore endless possibilities and find the perfect tiles to elevate your projects.

## Handmade Characteristics

- [What is handmade variation?](https://help.clayimports.com/what-is-handmade-variation)
- [Understanding Lime Pops and Efflorescence in Saltillo Tile](https://help.clayimports.com/understanding-lime-pops-and-efflorescence-in-saltillo-tile)
- [Efflorescence on Saltillo Tile: What’s Going On and What to Do](https://help.clayimports.com/how-can-efflorescence-be-removed-from-saltillo-tiles)
- [What is the difference between glazed and sealed tiles?](https://help.clayimports.com/what-is-the-difference-between-glazed-and-sealed-tiles)

## General

- [What primary materials are your tiles made of?](https://help.clayimports.com/what-primary-materials-are-your-tiles-made-of)
- [Are Clay Imports tiles lead-free?](https://help.clayimports.com/are-clay-imports-tiles-lead-free)

## Terracotta

- [What is the difference between Natural Terracotta and Speciality Terracotta?](https://help.clayimports.com/what-is-the-difference-between-natural-terracotta-and-speciality-terracotta)
- [What sets each type of Specialty Terracotta apart?](https://help.clayimports.com/what-is-the-difference-between-the-types-of-specialty-terracotta)
- [What's the Difference Between D'Hanis Red Terracotta and Saltillo Tile?](https://help.clayimports.com/whats-the-difference-between-dhanis-red-terracotta-tile-and-saltillo-tile)
- [What are the differences between Clay Imports Terracotta tiles?](https://help.clayimports.com/what-are-the-differences-between-clay-imports-terracotta-tiles)
- [The most common Terracotta FAQs answered!](https://help.clayimports.com/the-most-common-terracotta-faqs-answered)

- [Placing an order](https://help.clayimports.com/placing-an-order#main-content)

    - [Samples](https://help.clayimports.com/placing-an-order#samples)
    - [Shipping](https://help.clayimports.com/placing-an-order#shipping)
    - [Ready to Ship](https://help.clayimports.com/placing-an-order#ready-to-ship)
- [Shipping](https://help.clayimports.com/shipping#main-content)

    - [Samples](https://help.clayimports.com/shipping#samples)
    - [Fulfillment](https://help.clayimports.com/shipping#fulfillment)
    - [Transit](https://help.clayimports.com/shipping#transit)
    - [International Shipping](https://help.clayimports.com/shipping#international-shipping)
    - [Delivery](https://help.clayimports.com/shipping#delivery)
- [Trade Program](https://help.clayimports.com/trade-program)
- [Our Products](https://help.clayimports.com/our-products#main-content)

    - [Handmade Characteristics](https://help.clayimports.com/our-products#handmade-characteristics)
    - [General](https://help.clayimports.com/our-products#general)
    - [Terracotta](https://help.clayimports.com/our-products#terracotta)
- [Terms + Policies](https://help.clayimports.com/terms-policies#main-content)

    - [Returns](https://help.clayimports.com/terms-policies#returns)
    - [Post Purchase](https://help.clayimports.com/terms-policies#post-purchase)
    - [Payment](https://help.clayimports.com/terms-policies#payment)
- [Installation](https://help.clayimports.com/installation#main-content)

    - [Terracotta](https://help.clayimports.com/installation#terracotta)
    - [Grout](https://help.clayimports.com/installation#grout)
    - [Suitability](https://help.clayimports.com/installation#suitability)
- [Production + Lead Times](https://help.clayimports.com/production-lead-times)
- [General](https://help.clayimports.com/general)

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