Because handmade tiles can vary in batches, we are unable to accept returns after an order is completed.
Handmade tiles are unique and special, but they can also vary in batches. This means that each batch of tiles may have slight differences in color, texture, or size. Because of this, we are unable to accept returns after an order is completed. We want to make sure that our customers are fully satisfied with their purchase, and unfortunately, we cannot guarantee an exact match if you need to return or exchange your tiles.
Additionally, it's important to note that the availability and glaze composition of tiles can constantly change. This means that the specific tiles you ordered may not be available in the future. To avoid any inconvenience or disappointment, we highly recommend keeping any leftover tiles from your order. These can be incredibly useful for future repairs or replacements. By holding on to a few extra tiles, you can ensure a seamless and consistent look for your space.