You can easily order samples online, on each product page!
We know that kicking off a project can feel overwhelming, and having a clear picture of the end result is vital. That’s why checking out samples before you decide is so important! By ordering samples, you’ll get to see and touch the materials, which will empower you to make the best choice for your project.
To help make your experience efficient, we suggest placing your sample order directly on our website. This allows you to effortlessly explore our selection and sample the options that are perfect for your project.
Here’s a simple step-by-step guide to ordering samples
STEP 1: Look for the text "ORDER SAMPLE" right under pricing
STEP 2: Feel free to add up to 5 pieces to your cart, based on the tile type and variation level you’re interested in, click "ADD TO CART"
STEP 3: Once you’ve picked out a selection of samples, just hop over to your cart to complete your checkout.
For shipping, we use UPS, FedEx, and USPS, depending on the best rate available.
If you'd like to use your own shipping account number, just choose the "use my own carrier account" option during checkout and enter your account number. We'll charge your account based on the rates set by the carrier.
To help out, we cover the cost of sample shipping to make it easier for you, but please keep in mind that sometimes the rate may be higher than our flat rate. By entering your account number, you’re giving us the green light to bill any shipping charges to your account. Rest assured, we don’t inflate or change prices; we only pass along the rates determined by FedEx. And if you have a project reference, feel free to include it in the shipping address using "c/o" or "Attn."