How Can I Contact Clay Imports?
We're happy to help! Reach our team by email, phone, text, or live chat.
Have a question about our tiles, an existing order, or an upcoming project? We'd love to help!
Here's how to get in touch:
- General questions and product inquiries: contact@clayimports.com
- Existing orders and shipping questions: orderstatus@clayimports.com
- Media and collaborations: media@clayimports.com.
- Call or text: (512) 836-8500, Monday through Friday, 8:30 AM to 4:30 PM CT
- Live chat: Use the chat widget on our website during regular business hours.
- Tile consultations: Submit a complimentary consultation with our team for help selecting tile for your project.
For order-specific requests, including changes, shipping concerns, or damage claims, email is generally the best option so our team can review the details and keep everything documented.