---
title: What are your payment terms?
description: What are your payment terms?
---
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1. [Frequently Asked Questions](https://help.clayimports.com/?hsLang=en)
2. [Terms + Policies](https://help.clayimports.com/terms-policies?hsLang=en)
3. [Payment](https://help.clayimports.com/terms-policies?hsLang=en#payment)
# What are your payment terms?
## We accept payment by major credit cards (Visa, MasterCard, American Express, or Discover), wire transfers, checks, or online invoicing
## What payment methods does Clay Imports accept?
Clay Imports accepts payment by major credit cards (Visa, Mastercard, American Express, or Discover), wire transfers, checks, or online invoicing. Payment terms, minimums, and restrictions vary by order type and are detailed below.
## What are the payment terms and deposit requirements?
- Orders under $5,000 must be paid in full at the time of purchase.
- Orders over $5,000 require a 50% deposit at the time of purchase and the remaining 50% upon order completion, before shipping.
- Special order deposits may be higher than 50% depending on the scope of the project.
- If storage fees are incurred at the shipping terminal or our warehouse, the customer is responsible for paying these in addition to the remaining balance.
## Are there any restrictions on wire transfers?
Wire transfers are not accepted for orders under $100.
## What payment methods are accepted when a volume discount is applied?
If a volume discount has been applied to your order, we will only accept payment via check or wire transfer.
## What is the cancellation and forfeiture policy for custom orders?
- Custom orders may not be canceled, exchanged, or returned.
- Orders with outstanding balances beyond 30 days after production is complete will be subject to forfeiture and become the sole and exclusive property of Clay Imports. No reimbursement of funds or return of merchandise will be issued for forfeited orders. This determination remains at the sole discretion of Clay Imports.
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