Can I make a change to my order?
Learn when order changes may be possible, how to request a modification, and what to expect.
Yes, you can request changes to your order as long as it has not yet entered production or been packed for shipment. The sooner you contact us, the more likely a modification can be made.
How do I request a change?
If you need to update your order, please contact our Customer Support team as soon as possible via our Contact Us page.
Be sure to include:
- Your order number
- A clear description of the change you would like to make (for example, updating the delivery address, adjusting the quantity, or switching to a different item)
- Any relevant product details, such as size, color, or quantity
All order modification requests must be submitted in writing so our team can properly review and document the changes.
What if my order is already in production or packed for shipment?
Once an order has entered production or been packed for shipment, changes are generally no longer possible.
In some cases, we may be able to accommodate a modification, but additional fees or delays may apply. Our team will review your request and confirm what is possible before making any adjustments.
Can I cancel my order instead?
In some cases, yes — cancellation eligibility depends on your order status and the products purchased. For complete details on cancellations and any applicable fees, please review our Cancellation Policy.